[4509B] Desktop engineering support (Scripting)

Start date: 01-September
Clearance: NATO Secret
Location: Braine L'Alleud, Belgium

Requirements

• Part of the work will involve handling classified networks, therefore, a valid security clearance at NATO SECRET level is required for the Contractor’s staff undertaking this project.

To efficiently and effectively deliver the Service, the Contractor personnel shall possess at a minimum qualifications and skills in the following areas:

• Five years experience with Windows Scripting Languages: Developing and utilizing scripting skills (VBScript, batch scripting) to automate tasks like user management, software deployment, and system monitoring.
• Five years experience with Automation Skills: Implementing automation for routine administrative tasks, leveraging scripting languages and tools such as SCCM, PowerShell, or Trellix to increase efficiency and reduce manual work.
• Five years experience with Powershell: Writing, testing, and running PowerShell scripts to automate repetitive tasks, streamline system administration, manage Active Directory, SCCM, and configure system settings.
• Three years experience with Incident Management: Respond to reported service incidents identifying causes and initiate resolution, collaborate with incident management team.
• Two years experience with ITIL Concepts: Desirable certification in ITIL Foundation
• Five years experience with Management of Windows clients in enterprise environment: Configure, administer, operate and troubleshoot Active Directory, Group Policy, Network/DHCP, SCCM
• Five years experience with Application COTS Troubleshooting: Ability to diagnose issues related to COTS applications, proficiency in installing and configuring, integration with exiting system, ensuring seamless operations
• Two years experience with Trellix: Assisting with device encryption, applying policy settings, configuring firewall rules, and controlling external device (USB) access.
• Three years experience with Remote Protocols: Managing and troubleshooting remote access technologies (RDP, VPN, SSH), ensuring secure and reliable access to network resources for remote users, and supporting remote troubleshooting